Mailbox
Use Inbox, Sent, Drafts, Favourites and Trash to organise internal messages. Select Compose, add recipients and a clear subject, write the message, attach only necessary files, then send.
Private Chat
Use Private Chat for short operational conversations. Formal approvals, records and decisions should remain in the appropriate document, workflow or mailbox thread.
Do not share passwords, confidential payroll data or unnecessary personal information.