Before reporting a problem, note the page, time, action attempted and exact message shown. A useful support request includes:
- Your name and staff ID.
- The module and page address.
- A short description of what you expected and what occurred.
- A screenshot with passwords, payroll values and personal data removed.
- The browser and device used.
Do not send passwords or recovery codes. For public institutional enquiries, the official SUMAS website lists info@sumas.edu.ng.